Privacy Policy

MiniCost provides AI-powered image, video, audio, and media processing tools. We process information only as reasonably necessary to operate accounts, deliver AI processing tasks, provide generated results, process payments, support users, prevent abuse, resolve disputes, and comply with legal obligations.

We do not sell your personal information. We also do not use private uploaded files to train AI models without your explicit permission.

Depending on how you use the Service, we may collect or process the following categories of information:

• Account information: Email address, display name, avatar, login provider, account status, registration time, login records, and account security information.
• Service usage information: Features used, submitted tasks, prompts, parameters, model selections, task status, generated outputs, credit consumption, and history records.
• Uploaded and generated content: Images, videos, audio, text, prompts, reference images, character materials, and generated or processed output files that you submit or create through the Service.
• Device and log information: IP address, browser type, device information, system language, access time, page paths, error logs, security logs, and fraud-prevention records.
• Order and payment status: Order ID, purchased package, payment amount, currency, payment status, refund status, dispute information, and related billing records. Complete card details are generally handled by third-party payment processors and are not intentionally stored by us.

We may use collected information for the following purposes:

• Service delivery: Create and maintain accounts, process AI tasks, and deliver uploaded files and generated results.
• Billing and support: Handle purchases, credit delivery, refunds, billing checks, user feedback, and customer support.
• Security and fraud prevention: Detect and prevent fraud, account theft, automated abuse, misuse of free credits, malicious refunds, abnormal traffic, and system attacks.
• Product maintenance: Debug errors, monitor reliability, improve product experience, and maintain system performance.
• Legal and compliance: Respond to lawful requests, enforce our terms, and handle copyright, likeness, privacy, payment, or other disputes.

You or the applicable rights holder retain rights in the images, videos, audio, text, prompts, reference materials, and other content you upload, submit, or generate through the Service. We process this content only as necessary to provide the Service, complete AI processing tasks, display results, troubleshoot issues, protect security, provide support, and resolve disputes.

We do not use private uploads to train AI models without explicit user permission. However, to complete tasks you request, we may send necessary inputs to third-party AI model providers, cloud infrastructure, storage, content delivery networks, or similar service providers.

When you delete files, history records, or your account, we will delete or anonymize related data within a reasonable period where practical, except where retention is required for legal compliance, dispute handling, security auditing, backups, caches, or technical processing cycles.

We may use cookies, local storage, device identifiers, and similar technologies to keep you signed in, remember language preferences, measure traffic sources, analyze page performance, attribute advertising, prevent fraud, and improve user experience.

You may manage or block cookies through your browser settings. Disabling essential cookies may prevent login, payment, task submission, language preferences, or other features from working properly.

When you purchase credits, packages, or digital services, payment processing is usually handled by third-party payment processors. We may receive and retain order amount, currency, transaction status, payment channel, credit delivery status, refund status, dispute status, tax information, and necessary accounting records.

To protect payment security and handle disputes, we may review account records, IP addresses, device data, task history, billing records, and information returned by payment processors.

To operate the Service, we may use third-party providers for login, payments, cloud hosting, storage, content delivery, AI models, email delivery, analytics, advertising attribution, support tools, and security or fraud prevention.

These providers may process information only as reasonably necessary to provide their services and may be governed by their own privacy policies and terms. We select providers with reasonable care, but third-party websites, payment pages, and external services remain responsible for their own data practices.

We retain personal information and user content only for as long as reasonably necessary for the purposes described in this Policy. Retention periods may vary depending on account status, service functionality, order records, security audits, dispute handling, tax and accounting requirements, and legal obligations.

If you request account deletion or data deletion, we will process your request after appropriate verification. Some information may be retained where required by law, accounting rules, dispute resolution, security auditing, backup restoration, or technical limitations.

We use reasonable technical and organizational measures to protect user information, including encrypted transmission, access control, permission management, logging, monitoring, and security risk controls designed to reduce unauthorized access, disclosure, alteration, loss, or misuse.

No internet service can be guaranteed to be completely secure. If you believe your account has been compromised or that your data may be at risk, please contact us promptly.

Depending on your location and applicable law, you may have the right to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, account deletion, or information about how we process personal data.

To protect account and data security, we may ask you to complete reasonable identity verification before processing a request. We may refuse or limit requests that are repetitive, excessive, technically infeasible, harmful to others, or inconsistent with legal obligations.

Because MiniCost serves users globally, we may use servers, cloud services, payment providers, AI model providers, and support systems located in different countries or regions. Your information may be transferred to, stored in, or processed in countries outside your place of residence.

Where international transfers occur, we take reasonable measures required by applicable law to protect the relevant information and require necessary service providers to undertake appropriate data protection obligations.

The Service is not directed to young children. Minors should use the Service only with the consent, guidance, and supervision of a parent or legal guardian, especially when uploading personal photos, uploading another person's likeness, purchasing credits, publicly sharing content, or using AI portrait-related features.

If a parent or guardian believes that a minor has submitted inappropriate information or wishes to request deletion of related data, please contact us.

We may update this Privacy Policy from time to time due to business development, product changes, technical updates, legal requirements, or compliance obligations. For material changes, we may provide notice through website announcements, page prompts, email, or other reasonable methods.

Continued use of the Service after the updated Policy becomes effective means you accept the updated Policy. If you do not agree with the changes, you should stop using the relevant services.

For account, billing, privacy, copyright, content policy, data deletion, or account deletion questions, please contact us at [email protected]